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Tower City Center

About Tower City Center

Tower City Center is a dynamic shopping destination in Cleveland, Ohio, where historic character meets everyday convenience.

Housed in a striking 1920s building, this retail complex offers far more than a place to shop—it creates a complete experience for visitors looking to browse a variety of stores, enjoy a quick meal, spend time at the casino, or connect easily with train access right on site.

Its central location at 230 W Huron Rd makes it a convenient stop for locals and travelers alike, and the combination of retail, dining, entertainment, and transit access makes it a practical and appealing choice for a wide range of visitors.

What makes Tower City Center especially valuable is the way it brings comfort, accessibility, and convenience together in one place. On-site services help make each visit smoother, while thoughtful accessibility features—including a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet—ensure the space is welcoming to more guests.

Restroom access adds another layer of convenience, supporting longer, more comfortable visits whether you are shopping, meeting friends, or simply passing through. With payment options that include credit cards, debit cards, and NFC mobile payments, transactions are fast and flexible, making the overall experience easy from start to finish.

With a customer rating of 4.00 out of 5 from more than 10,000 reviews, Tower City Center has earned a strong reputation as a trusted and popular destination.

That level of feedback reflects a place that continues to meet the needs of a broad audience, offering a lively atmosphere, useful amenities, and a memorable setting that blends history with modern convenience.

Whether you are looking for a reliable shopping stop, a spot to grab a bite, or a central place to connect with the city, Tower City Center delivers a welcoming experience designed to keep visitors coming back.

★★★★☆ 4.00 rating (10028 reviews)
Tower City Center
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Competitive pricing always

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4.00
Star Rating
10028+
Happy Customers

Customer Reviews

What shoppers say about us

bocfat

bocfat

2 years ago

Really great job by all the RTA people for the Eclipse. Trains were full but on time. Employees were cheerful and professional and really nice. Did I already say helpful?! We got downtown, and they gave free solar eclipse glasses, nice ones. We needed help with purchasing tickets and finding our way, but every employee was responding to help Miss Jacobs even walked us out to the stop for the free trolley on public square. Great experience. Cars are clean, people nice. Some very interesting art on the green line from Shaker like murals and colored rocks...fun.

Tom Tom

Tom Tom

month ago

Gorgeous design interior when entered from Public Square.

Gary Fung

Gary Fung

3 years ago

We intended to go to the observation deck and found it not open at that hours. But I wasn't too disappointed because the lobby of the Tower City Center was a beautiful place by itself. We went on a Saturday morning. Surprised to find the place very quiet even though it was above a metro station. Free to take photos without disturbing other people.

ALBERT JONES

ALBERT JONES

8 months ago

Visiting Tower City Center was an absolute delight and arguably one of the most visually stunning parts of our downtown Cleveland trip! Walking into the Skylight Concourse, we were immediately struck by the breathtaking architecture; the blend of historic Art Deco grandeur with the massive, light-filled glass ceilings creates an atmosphere that is both majestic and welcoming. The facility was incredibly clean, and the addition of Skylight Park—an indoor green space with real plants and seating—was such a unique and relaxing touch that you just don't find in typical centers. It felt like a hidden oasis right in the city. The staff and security we encountered were friendly and helpful, making us feel safe and well-guided as we navigated through the walkways connecting to the casino and the stadiums. Even though it’s more of a transit and lifestyle hub than a traditional mall these days, the vibe was fantastic—my friends and I loved grabbing a quick bite at the eatery and just soaking in the history and beauty of the Tower from the inside. It’s a perfect, spotless gateway to the city's best attractions, and we had a wonderful time just exploring and taking photos. Highly recommended for anyone looking to experience the heart of Cleveland!

Janeece

Janeece

7 months ago

There's always something going on for the kids here for most holidays for free. If you take your babies just keep a good eye on them cause it can get crowded on those days . Check the website for events.

LATHERESA WILLIAMS

LATHERESA WILLIAMS

3 months ago

Tower City is older than me, but still never gets old. It is located on Public Square which boast a phenomenally meeting space surrounded by nearby restaurants, the House of Blues, and Corner Ally (bowling). I often go for the rice, potatos and vegetables inside Tower City. I also go to DTLR, Rainbow and the jeweler next to rainbow. I see they have taken out the water fountain... Can't wait to see what is put in it's place. Overall a good place to go take a load off, grab a bite, and spend money 💰. It do offer parking first hour free. If you spend $35 get your parking ticket stamped for free parking. It also offer a luxurious hotel. And, transportation via the subway beneath, that service 3 lines.... There are many other stores to shop in Tower City I just named a few. Overall this place will never get old. Visit!

RJD

RJD

4 months ago

This is the center of Downtown Cleveland. The history and architecture of the Terminal Tower are reason enough to make this a place to visit. The shopping and access to the casino, arena and Progressive Field is definitely a plus.

Stacy Echavarria

Stacy Echavarria

3 months ago

Five star for architecture! As for shopping a one star. Very detailed building with there was more shipping to do there. Enjoyed walking around just to look at it though.

Alexander Leyva Serrano

Alexander Leyva Serrano

4 months ago

Stopping by Tower City Center was a fun way to experience another side of downtown Cleveland. The place is full of energy, with shops, restaurants, and people constantly moving through the space. It was a great spot to walk around, explore a bit, and take in the vibe of the city.

Jenifer Crowl

Jenifer Crowl

3 months ago

Even with a limited number of stores, just being in this HUGE and historic building is worth the trip. Fun paintings, beautiful ceiling windows, a great food court and the security staff was friendly and helpful. It's a must visit just to even say you were there kind of visit.

Frequently Asked Questions

Common questions about Tower City Center

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Service options

  • On-site services

Amenities

  • Restroom

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Has changing table(s)

Parking

  • Free street parking
  • Paid parking garage
  • Paid parking lot
  • Paid street parking
  • Valet parking

Visit Our Store

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Location

230 W Huron Rd, Cleveland, OH 44113, United States

Store Hours

Closed · Sunday 12-5 PM
Monday 11 AM-7 PM
Tuesday 11 AM-7 PM
Wednesday 11 AM-7 PM
Thursday 11 AM-7 PM
Friday 11 AM-7 PM
Saturday 11 AM-7 PM
Sunday 12-5 PM
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